- Who We Serve
- Platform
- Patient Education Videos
- Specialties
- Company
- Resources
Mytonomy Selected to Participate in AWS Healthcare Accelerator: Global Cohort for Workforce (2023). Learn More
Mytonomy Selected to Participate in AWS Healthcare Accelerator: Global Cohort for Workforce (2023). Learn More
Our Platform
The Mytonomy Cloud for Healthcare
Patient Experience Cloud™️
Stream Video Content for the Patient Journey
Communications Cloud
Program Nudges with SMS/Email
EHR Integration
HL7 Messages, SMART on FHIR
API Library
Put our APIs to Work in Your App
Analytics Cloud
Patient & Population-Level Metrics
Content Cloud
Host, Manage and Deliver All Digital Content
Research Cloud
Enroll and Consent Patients in IRB Studies
Roku® TV App
Create Your Own TV Channel
Last Update: October 14, 2019
Mytonomy: At Mytonomy, we deploy personalized education and information in a way that empowers patients and strengthens patient-provider relationships and communication. Mytonomy is headquartered in the United States. When we use the terms “Mytonomy”, “we”, “us” or “our” in this Privacy Policy, we are referring to Mytonomy, Inc. Our Services: When we use the term “Services”, we are referencing our websites and mobile applications that post or link to this Privacy Policy. Note: This Privacy Policy does not apply to protected health information (“PHI”) collected using our product offerings at the direction of a healthcare provider that is subject to the Health Insurance Portability and Accountability Act (“HIPAA”). PHI may include information such as medical conditions and diagnosis, treatment, medications. |
Mytonomy wants you to be familiar with how we collect, use and disclose, and otherwise process personal in connection with our services.
PERSONAL INFORMATION
“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or anonymized information that is maintained in a form that is not capable of being associated with or reasonably linked to you. That can include the following:
If you are an employee using the Services at the direction of your employer, we also collect employment-related information, including the name of your employer and your title.
Collection of Personal Information
We and our service providers collect Personal Information in a variety of ways, including:
As is true of most digital platforms, we collect certain personal information automatically when you visit our online services, including:
For information about our and our third-party providers’ use of cookies and related technologies to collect information automatically, and any choices you may have in relation to its collection, please visit our Cookie Notice.
Use of Personal Information
We and our service providers use Personal Information for business purposes including:
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
We will engage in this activity with your consent or where we have a legitimate interest.
We will provide personalized services either with your consent or because we have a legitimate interest.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
Disclosure of Personal Information
We disclose Personal Information in the following ways:
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
If you no longer want to receive text messages from us, you can reply to the message with “STOP” or “UNSUBSCRIBE.”
We will try to comply with your request(s) as soon as reasonably practicable.
How you can access, change or delete your Personal Information
If you would like to request to review, correct, update, restrict or delete Personal Information, object to the processing of Personal Information, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by emailing us at privacy@mytonomy.com or mailing us at 4550 Montgomery Ave, Suite 200N, Bethesda, MD 20814. You may also updated or correct your Personal Information by visiting your Account profile page. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to fulfill our obligations to the Mytonomy Customer.
RETENTION PERIOD
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law
The criteria used to determine our retention periods include:
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.
CHILDREN’S PERSONAL INFORMATION
Our websites and online services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use our websites or online services or otherwise provide us with any personal information either directly or by other means. If we discover that a child under the age of 13 has provided us with personally identifiable information and we do not have parental consent, we will promptly delete that child’s information from the Website and Service. If you believe that Mytonomy has been provided with Personal Information of a child under the age of 13 without parental consent, please notify us immediately at privacy@mytonomy.com.
JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
SENSITIVE INFORMATION
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
UPDATES TO THIS PRIVACY POLICY
The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
CONTACTING US
Mytonomy Inc., located at 4550 Montgomery Ave, Suite 200N, Bethesda, MD 20814, is the company responsible for collection, use and disclosure of your Personal Information under this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at info@mytonomy.com or:
4550 Montgomery Ave, Suite 200N, Bethesda, MD 20814
Because email communications are not always secure, please do not include sensitive information in your emails to us.
Mytonomy is a leading provider of healthcare cloud solutions for video-based patient education and engagement. The enterprise platform provides a seamless, consumer-like experience across all major medical conditions.