- Who We Serve
- Platform
- Patient Education Videos
- Specialties
- Company
- Resources
Mytonomy Earns Category Leading Score in KLAS Spotlight Report (2024). Learn More
Mytonomy Earns Category Leading Score in KLAS Spotlight Report (2024). Learn More
Our Platform
The Mytonomy Cloud for Healthcare
Patient Experience Cloud™️
Stream Video Content for the Patient Journey
Communications Cloud
Program Nudges with SMS/Email
EHR Integration
HL7 Messages, SMART on FHIR
API Library
Put our APIs to Work in Your App
Analytics Cloud
Patient & Population-Level Metrics
Content Cloud
Host, Manage and Deliver All Digital Content
Research Cloud
Enroll and Consent Patients in IRB Studies
Roku® TV App
Create Your Own TV Channel
Last Updated: 11/1/2023
Scope of Notice
This Protected Health Information Privacy Notice (“PHI Privacy Notice”) applies solely to individuals (“consumers” or “you”) who are using our product offerings at the direction of a healthcare provider or health plan (“Mytonomy Customer”).
This PHI Privacy Notice describes how we collect, use, disclose, and otherwise process protected health information (“PHI”) covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
This PHI Privacy Notice does not apply to information collected through the use of our websites and mobile applications that is not PHI. For more information on how we process non-PHI, please review our Mytonomy Privacy Policy available here. For clarity, to the extent consumers are using our product offerings at the direction of Mytonomy Customers, the Mytonomy Privacy Policy will not apply as that policy only covers non-PHI.
When we use the term “protected health information” in this PHI Privacy Notice, we mean individually identifiable information relating to the past, present, or future health status of an individual that is created, collected, or transmitted, or maintained by a HIPAA-covered entity in relation to the provision of healthcare, payment for healthcare services, or use in healthcare operations (PHI healthcare business uses). This information may include demographic information, medical histories, test and laboratory results, mental health conditions, insurance information, and other data that a healthcare professional or health plan collects to identify an individual and determine appropriate care.
For the purposes of this PHI Privacy Notice, protected health information does not include deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with, or linked to, you.
When you use our products or offerings at the direction of Mytonomy Customers, we collect health-related information including medical condition and diagnosis, treatment, and medications.
Please note the following in connection with the processing of PHI collected:
We seek to use reasonable organizational, technical and administrative measures to protect PHI within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
We retain PHI only for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
We will update This PHI Privacy Notice from time to time. When we make changes, we will change the "Last Updated" date at the beginning of the PHI Privacy Notice. If we make material changes, we will notify you by email to your registered email address, by prominent posting on our online services, or through other appropriate communication channels as required by law. All changes shall be effective from the date of publication unless otherwise provided in the notification.
If you have any questions or requests in connection with this PHI Privacy Notice, please send an email to privacy@mytonomy.com. Alternatively, inquiries may be addressed to:
Mytonomy
4550 Montgomery Ave, Suite 200N
Bethesda, MD 20814
Because email communications are not always secure, please do not include sensitive information in your emails to us.
Mytonomy is a leading provider of healthcare cloud solutions for video-based patient education and engagement. The enterprise platform provides a seamless, consumer-like experience across all major medical conditions.