Empowering Rural and Safety-Net Hospitals to Scale Access with Asynchronous Care
Rural hospitals and safety-net health systems across the U.S. face persistent challenges engaging patients in preventive care, chronic disease management, and post-discharge recovery. Limited resources, health literacy barriers, and care coordination gaps contribute to avoidable hospitalizations and higher costs. The Rural Health Transformation Program (RHTP)—a $50 billion CMS initiative (FY 2026–2030)—provides a unique opportunity to modernize patient communication and health education. Mytonomy Cloud for Healthcare, a leading patient education & engagement platform, helps hospitals deliver personalized video-based health education and behavior support at scale, improving outcomes and patient satisfaction.
Why Mytonomy Fits the Rural Health Transformation Program
The RHTP encourages hospitals to adopt technology-enabled solutions that enhance patient experience, strengthen the healthcare workforce, and improve community health outcomes. Mytonomy directly supports these objectives through:
- Measurable Patient Education & Literacy: Provides multilingual, evidence-based video content that improves health understanding and adherence. Mytonomy supports integration with Epic and its patient portal, MyChart. Surgical patients watch 20 minutes or more per session (West Coast System, all of 2024) in MyChart, giving new Epic systems a reason for their rural patients to log in. Viewership can be tracked at the patient level.
- Workforce Efficiency: Reduces staff burden by automating patient communication and follow-up education.
- Care Coordination: Integrates with EHRs, telehealth, and CRM systems for seamless patient tracking and engagement.
Under RHTP, allowable uses include:
- Technology-enabled patient engagement tools
- Training and technical assistance for digital adoption
- Software and hardware investments that improve efficiency and health outcomes
Mytonomy qualifies under all three categories, making it fully fundable through RHTP allocations.
How Hospitals Can Leverage RHTP Funding
- Engage Your State Health Agency
Work with your state’s health department or Medicaid agency to include your hospital’s digital patient engagement initiative in the Rural Health Transformation Plan. Highlight how Mytonomy supports workforce resilience, technology modernization, and community health.
- Develop a Fundable Implementation Proposal
Collaborate with Mytonomy to design a turnkey implementation that includes:
- Platform deployment and integration with your EHR
- Patient education library tailored to your service lines
- Staff training and ongoing support
- Reporting and analytics for outcomes and compliance
All of these costs are allowable under RHTP for technology and workforce support.
- Demonstrate Outcomes
Measure program success through metrics such as:
- Improve Patient Outcomes
- Reduce Adverse Events
- Reduce Staff Time
- Improve HCAHPS & NPS Scores
- Improve Physician Satisfaction
- Drive New Patient Volume
- Reduce Cost to Acquire
- Drive Patients to the Right Site of Care
- Plan for Sustainability
After RHTP funding concludes, sustain digital engagement using operational savings, grants, or gains from value-based reimbursement.
The Bottom Line
The Rural Health Transformation Program offers full funding to deploy Mytonomy Cloud for Healthcare to improve patient education and engagement. Hospitals can modernize patient communication, reduce staff burden, and improve outcomes—without new local expenditures.
