Mytonomy Blog

“You’re Dead To Me,” Said The Patient To Their Patient Portal

Written by Forrester | Jul 22, 2022

With Mytonomy, our precision nudging combines communication rules configurable by condition & hospital, with best-in-class video patient education to drive patient activity.

Featured Blog from Forrester

, VP, Research Director

Kara Wilson, Researcher

Today, I received an email that my physician left a message for me in my patient portal. I proceeded to log into the portal only to find I had forgotten my password. l clicked the “forgot my password” link and schlepped through the cumbersome process that is all too familiar. Today, healthcare providers rely too heavily on patient portals to communicate with patients, as Forrester data shows that consumers (76%) are satisfied with receiving medical care or advice via text message.

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